A transparent platform that puts hosts and guests first
BookAStay.homes is a straightforward accommodation platform connecting property hosts with guests across Australia. We are not a property management company, dispute mediator, or customer service center. We are a technology platform that facilitates direct connections between hosts and guests.
Our role is simple: provide the tools for hosts to list their properties and for guests to book them. Everything else happens directly between you.
Other platforms claim to resolve disputes between hosts and guests. Reality? One party always loses, the platform always wins. We refuse to play that game. When conflicts arise, hosts and guests communicate directly through our secure chat system to find solutions that work for both parties.
We charge hosts a flat 10% commission on bookings. That's it. No hidden fees, no surge pricing, no surprise charges. Guests see exactly what they pay. Hosts know exactly what they earn.
Standard check-in is 3:00 PM, check-out is 11:00 AM. Want early check-in at 12:00 PM? You can, if you agree to handle basic cleaning yourself. This gives guests flexibility and hosts maintain their property turnover schedule. It's a fair trade that other platforms don't offer.
We don't handle refunds because we don't hold your money. Payments go directly to hosts through secure escrow. If something goes wrong, hosts and guests work it out directly. This means faster resolutions and no platform deciding who deserves what.
Hosts and guests communicate through our platform without exposing personal contact details. No phone numbers, no personal email addresses shared until both parties agree. Your privacy is protected while maintaining effective communication.
Traditional platforms create an illusion of protection while extracting maximum fees and controlling outcomes. They position themselves as arbiters while ensuring they never lose money regardless of who's right or wrong.
We operate differently. Our business model is simple: when you succeed, we succeed. Hosts earn fair income from their properties with only a 10% platform fee. Guests get competitive rates with optional flexibility like early check-ins.
We provide the tools, you make the decisions. This is a fair game where both hosts and guests win, without bureaucratic overhead or hidden agendas.
You earn 90% of every booking. You set your prices, availability, and house rules. You communicate directly with guests. You decide who stays in your property.
Your property, your rules, your earnings. We just provide the platform to make it happen.
You get transparent pricing, genuine reviews, and options other platforms don't offer. Want to arrive early and handle basic cleaning? Save money. Need flexibility? We provide it without bureaucratic hurdles.
You communicate directly with hosts. You know exactly what you're paying. You make informed decisions without hidden manipulation.
When you book or list on BookAStay.homes, you acknowledge that:
This approach might seem unconventional, but it's honest. We don't pretend to solve every problem or guarantee perfect experiences. We provide a platform that treats both hosts and guests as responsible adults capable of direct communication.
BookAStay.homes is a platform, not a landlord, not a hotel chain, not a dispute resolution service. We charge a fair 10% commission and provide excellent tools for hosts and guests to connect.
If you want a platform that pretends to protect you while extracting maximum fees and controlling every interaction, there are plenty of alternatives. If you want transparency, fair pricing, and direct control over your booking experience, welcome to BookAStay.homes.
No bullshit. No hidden agendas. Just a fair platform for accommodation booking.